Frequently Asked Questions

Riverwalk Vista is in the Dullnig Building on Commerce Street between Alamo and Losoya Streets overlooking the Riverwalk. We are within walking distance of all the sights and sounds of San Antonio... great dining, shopping, museums and entertainment. We are also only a short drive away to world class golf, theme parks and everything else Texas.

Special Notes:
We will be expecting you at the arrival time you have given us. If you should be running late please call us (210-223-3200) so we can make arrangements.

 Take I-10 W to I-37 North. Exit Commerce St. and take a left. Follow directions above once on Commerce heading West. Google Map

Take I-37 South to the Commerce St. Exit. Exit Commerce to the right and continue to Alamo Plaza. Take a right on Alamo Plaza and a left at the first street which is E. Crockett. Take a left onto Losoya and proceed to the Commercial Loading Zone found on your left. This space is located between the Subway and Fuddruckers signs. We have a red awning and two potted plants at the base of our stairs. Google Map

Take I-37 South to the Commerce St. Exit. Exit Commerce to the right and continue to Alamo Plaza. Take a right on Alamo Plaza and a left at the first street which is E. Crockett. Take a left onto Losoya and proceed to the Commercial Loading Zone found on your left. This space is located between the Subway and Fuddruckers signs. We have a red awning and two potted plants at the base of our stairs. Google Map

The Riverwalk Vista recommends a 24 hour city garage located half block from the property. Guest pays the garage directly (cash or credit card) the normal rate $12-$15 a day, but can range on weekends or holidays. Google Map

We do not provide valet service. The Innkeepers and night watchman are always happy to assist with unloading. If you have special needs, please advise us before your arrival.

We are street level and at the center of the Riverwalk. From our front door the guest proceeds across the street and takes Commerce St. stairway descending to the Riverwalk. We are only a two blocks distance from the Alamo, and a three minute walk from the Henry B Gonzales Convention Center.

All of our rooms have just one bed. Two rooms are king size and all others are queen size. Only queen suites can comfortably accommodate a rollaway. For larger groups, we do have Sarah’s Suite. This is a two room queen suite, one room has a queen bed, and the sitting has a sofa sleeper, along with 2 baths, 2 entertainments centers, and 2 closets. Sarah’s sitting room is only sold as an addition to Sarah’s Suite and not sold on its own.

No, we have beautiful large walk-in slate tiled showers.

The only differences in the suites aside from the views are that the suites are larger rooms. All rooms have identical amenities.

The Riverwalk Vista is a non-smoking property.  This is done to protect our historic building as well as create a wonderful atmosphere for all. Persons smoking or using any open-flame on premises are subject to a fine of $200 per incident.

We provide a continental breakfast each morning from 8am-10am, an afternoon snack beginning at 3pm and a glass of wine is offered between 5pm-8pm nightly. Our continental breakfast consists of coffees, hot teas, seasonal fruits, breakfast bread, bagels, English muffins, yogurts, cold cereals, hot cereals, juices, boiled eggs, salsa, and at least one hot dish. There are a multitude of restaurants and bars within a very short distance of the Vista to fulfill your needs.  The Innkeepers are always happy to assist any guest with lunch and dinner reservations along the riverwalk or any restaurant in the city.  Please ask us for our recommendations for the type of meals you are looking for or visit the restaurant page for information.

The Riverwalk Vista is a historical 1880s building and does not have balconies.

We do not have a pool, however our guests do have access to the pool at our sister property, El Tropicano. All guests are also welcomed during their stay to use StriVe, our state of the art fitness studio complimentary at the same location.

High Speed Wireless Internet is complimentary in every room. For those who may not have a lap top with them, a computer is provided for their use in our business center.  The Riverwalk Vista has a conference room that can seat up to 14 people, and may be reserved on a daily basis. Rates are $250.00 for full day and $125.00 for a half day’s use.

Deposit Policy
All Reservations require a one night stay credit card deposit at the time of booking.

Cancellation Policy
Your deposit is refundable less a $15.00 handling fee if you cancel more than 10 days prior to your arrival. The full balance of the reservation becomes non-refundable if you cancel the 10th day prior or within 10 days of your arrival date. Shortening of your reservation is allowed before the 10th day prior to arrival, excluding minimum night stay requirements. If reservation length is shortened within 10 days of your arrival then the guest is responsible for the entire stay booked including early departures. Extensions to your stay may be made at any time, based on availability.

Check-in time after 3pm-5pm. Check-out time before 11 a.m. Rates subject to change. Property is completely non smoking. Property Suitable for Children. No pets allowed. Extra Adult $30. Extra person fee will be waived if the guest books a roll-away. Extra Child $30. Extra child fee will be waived if the guest books a roll-away or pack and play. Adult Roll-away $30. Child Roll-away $30. Self Parking $12-15. Late Checkout $50. Late checkout is only available upon availability.

Yes, we do offer AAA. The Riverwalk Vista is a 17 room Boutique Inn. Group and corporate rates may be negotiated on case by case bases. Any promotional rates will be posted on our web site www.riverwalkvista.com.

We love pets; unfortunately we do not allow them. But we do provide a Therafish and a purchasable stuffed bear in every room.

You may park in the garage first and roll your luggage the half block to the hotel entrance. If you have a lot of luggage, there is a commercial vehicle loading zone in front of the property where you may stop briefly, but you may not leave your car there as the city will ticket you without a commercial sticker on your vehicle. Innkeepers are happy to assist with unloading, but it must be done promptly. If you need help, press the call button on the door phone and notify an Innkeeper you need assistance.

The Riverwalk Vista recommends a 24 hour city garage located half block from the property. Guest pays the garage directly (cash or credit card) the normal rate $12-$15 a day, but can range on weekends or holidays. Google Map

There is an Innkeeper or night watchman on property at all times, so someone will be here to assist you with registration and your luggage if necessary. Simply press the door phone for access, providing us with the last name of the reservation.

Normal check-in time is between 3-5pm. Early check-ins are permitted if your room is ready prior to 3pm. If your room is not ready, the Innkeeper may hold your luggage until it is.

Riverwalk Vista's check-in time is between 3-5pm. Early check-ins are permitted if your room is ready prior to 3pm. If your room is not ready, the Riverwalk Vista Innkeeper may hold your luggage until your room is available.