Frequently Asked Questions - Riverwalk Vista Policies & Procedures

Deposit Policy
All Reservations require a one night stay credit card deposit at the time of booking.

Cancellation Policy
Your deposit is refundable less a $15.00 handling fee if you cancel more than 10 days prior to your arrival. The full balance of the reservation becomes non-refundable if you cancel the 10th day prior or within 10 days of your arrival date. Shortening of your reservation is allowed before the 10th day prior to arrival, excluding minimum night stay requirements. If reservation length is shortened within 10 days of your arrival then the guest is responsible for the entire stay booked including early departures. Extensions to your stay may be made at any time, based on availability.

Check-in time after 3pm-5pm. Check-out time before 11 a.m. Rates subject to change. Property is completely non smoking. Property Suitable for Children. No pets allowed. Extra Adult $30. Extra person fee will be waived if the guest books a roll-away. Extra Child $30. Extra child fee will be waived if the guest books a roll-away or pack and play. Adult Roll-away $30. Child Roll-away $30. Self Parking $12-15. Late Checkout $50. Late checkout is only available upon availability.

Yes, we do offer AAA. The Riverwalk Vista is a 17 room Boutique Inn. Group and corporate rates may be negotiated on case by case bases. Any promotional rates will be posted on our web site www.riverwalkvista.com.

We love pets; unfortunately we do not allow them. But we do provide a Therafish and a purchasable stuffed bear in every room.

You may park in the garage first and roll your luggage the half block to the hotel entrance. If you have a lot of luggage, there is a commercial vehicle loading zone in front of the property where you may stop briefly, but you may not leave your car there as the city will ticket you without a commercial sticker on your vehicle. Innkeepers are happy to assist with unloading, but it must be done promptly. If you need help, press the call button on the door phone and notify an Innkeeper you need assistance.

The Riverwalk Vista recommends a 24 hour city garage located half block from the property. Guest pays the garage directly (cash or credit card) the normal rate $12-$15 a day, but can range on weekends or holidays. Google Map

There is an Innkeeper or night watchman on property at all times, so someone will be here to assist you with registration and your luggage if necessary. Simply press the door phone for access, providing us with the last name of the reservation.

Normal check-in time is between 3-5pm. Early check-ins are permitted if your room is ready prior to 3pm. If your room is not ready, the Innkeeper may hold your luggage until it is.

Riverwalk Vista's check-in time is between 3-5pm. Early check-ins are permitted if your room is ready prior to 3pm. If your room is not ready, the Riverwalk Vista Innkeeper may hold your luggage until your room is available.